M3 TUTORING SERVICES
PRIVACY AND INFORMATION POLICY

Effective Date: 15 June 2026

M3 Tutoring Services respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. INFORMATION WE COLLECT
We may collect:
• Name and surname
• Email address
• Telephone number
• WhatsApp number
• Account information
• Course selections
• Payment information
• Platform usage information
• Communications submitted through the platform

2. PURPOSE OF COLLECTION
Your information is collected to:
• Create and manage accounts
• Provide tutoring services
• Process registrations and payments
• Grant course access
• Communicate with users
• Improve services
• Comply with legal obligations

3. CONSENT
By registering on the platform, you consent to the collection, storage, processing, and use of your personal information for legitimate educational and administrative purposes.

4. SHARING OF INFORMATION
M3 Tutoring Services does not sell personal information.
Information may be shared only:
• Where required by law
• With service providers assisting platform operations
• To protect legal rights
• With your consent

5. SECURITY
Reasonable technical and organisational safeguards are implemented to protect information from loss, unauthorised access, misuse, alteration, or disclosure.

6. DATA RETENTION
Information is retained only for as long as reasonably necessary to fulfill educational, legal, regulatory, and operational requirements.

7. USER RIGHTS
Users may request:
• Access to personal information
• Correction of inaccurate information
• Deletion of information where legally permissible

8. COOKIES
The platform may use cookies and similar technologies to improve functionality and user experience.

9. CHILDREN’S INFORMATION
Where a user is under 18 years of age, consent from a parent or guardian is required.

10. CONTACT
Email: m3admin@m3tutoring.co.za

M3 Tutoring Services will continue to review and improve its privacy practices to ensure compliance with applicable legislation.